Introduction
At Healora, we are committed to protecting the privacy and security of your personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Healthcare AI SaaS platform. By accessing or using Healora, you agree to the terms outlined in this policy.
Information We Collect
Personal Information: Name, email address, phone number, and other contact details.
Health Information: Medical history, symptoms, prescriptions, and other health-related data provided by you or your healthcare provider.
Device & Usage Data: Information about how you interact with our platform, including IP address, browser type, and session activity.
Third-Party Data: Data received from healthcare providers, insurance companies, or other authorized sources to enhance our services.
How We Use Your Information
To deliver, maintain, and improve our AI-driven healthcare services.
To personalize your experience and provide tailored recommendations.
To communicate with you about updates, support, and service-related announcements.
To comply with legal obligations and enforce our terms of service.
To conduct research and analysis to enhance the accuracy and effectiveness of our AI models.
Data Security
Healora employs industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
Retention of Data
Healora retains your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the platform or via email. Your continued use of Healora after such changes constitutes acceptance of the updated policy.
Fees & Payments
Certain features of Healora may require a paid subscription. By subscribing, you agree to our pricing, billing terms, and renewal policies. Failure to make timely payments may result in service suspension or termination. All payments are non-refundable unless otherwise stated.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: privacy@healora.com
Thank you for trusting Healora with your healthcare needs. Your privacy is our priority.
